That special sparkly touch.

Privacy policy

Please see the Mr Chill Private Limited (and its subsidiary companies) Privacy Notice below. This notice applies to all those who visit one of our group websites and end-users of our products and services.


Mr Chill Private Limited Limited (and its subsidiary companies), hereafter known as the Company, is committed to protecting the privacy and security of your personal information. It is important that you read this notice, together with any privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.


Mr Chill Private Limited Limited is a “data controller”. This means that the Company is responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Notice. We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

This notice applies to all those who visit one of our group websites and end-users of our products and services.

Personal Data we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We collect, store, and use the following categories of personal information about you; 

4.1 Personal contact details, such as name, title, address, telephone numbers, and personal email, addresses

4.2 CV, application forms, and recruitment information as part of the application process.

4.3 Date of Birth

4.4 Credit card and/or payment details

4.5 Proof of age (in relation to alcohol)

4.6 IP Address

Special Categories of Personal Data

“Special categories” are more sensitive personal data, including information such as race or ethnicity, religious beliefs or sexual orientation, Trade Union Membership, health including any medical conditions, health and sickness records, genetic information or biometric data, or information about criminal convictions. In the marketing and sales of our products, we do not currently collect and/or store any special categories of personal data.

Why do we collect data and its legal purpose?

It is necessary for us to collect information about you for our legitimate business needs in order for us to conduct certain business and marketing activities. We only collect the data that is needed for the purpose intended and will only share data where we need to in order to complete an activity. The third parties we share data with can be found later in this notice.

We require your consent to use your data. By accepting this privacy policy, you consent to us using your data for the outlined processes. We ask for consent when signing up for our mailing list. When processing sales orders, inquiries, competition entries, and complaints, it is contractual that we need this personal data to perform the activity. With regards to monitoring website, app, and social media usage as well as monitoring reviews, it is in the legitimate interest of both the Company and the individual to improve the performance of both our products and services.

Some of the above grounds for processing will overlap, and there may be several grounds that justify our use of your personal information.

How is your personal data collected?

We collect personal information about customers and end-users directly from the data subject or through third-party providers such as Google Analytics and Lead Forensics.

We collect personal information about you in the following ways;

  1.   When signing up to our mailing list, either through the website or in writing.
  2.   Through the speculative CV and inquiry process on our careers website page.
  3.   Through online orders of our products, e.g. through
  4.   Through sales orders, inquiries, or complaints through any means of verbal, online, or written contact.
  5.   By monitoring reviews on retail and review websites.
  6.   Through events, trade shows, and exhibitions when enquiring about the Company’s products and services.

How will we use your information?

We will only use your personal information when the law allows us to. Most commonly, we will use your information in the following circumstances;

  1. To process inquiries, sales, and complaints
  2. To allow us to send marketing emails to you with regards to our latest news and product information.
  3. To tailor the online marketing content that we share with you, such as social media adverts and online adverts.
  4. To remarket our products to you through other online websites when you have visited them on our website.
  5. To announce winners of competitions and contact them to send prizes.
  6. To send samples and gifts as required.
  7. To contact you with regards to recruitment opportunities.
  8. We monitor reviews on retail and review websites to assess quality control and feedback on our products.

Mailing List

We ask for your explicit consent when signing up for our mailing list, whether this is online or written. We will send a maximum of 2 emails per month informing you of business news and product updates. There will be an option to unsubscribe at the bottom of each email. We use Mailchimp to send emails, and this is where our mailing lists are also stored.

Google Analytics

This website uses software to monitor how visitors navigate and use the site. This software is provided by Google Analytics, which uses cookies to track visitor usage. 

For example, we can see;

  1.   Which country and region the visitor is from
  2.   Which pages are visited and for how long
  3.   The journey through the website
  4.   Which device is being used to browse

Although we would not use this information to identify you personally, we can use this to improve the performance of the website and, in some cases, retarget marketing adverts to you that we think you will be interested in from visiting our website. You can read Google’s Privacy Policy here for more information:

Careers & CVs

If you contact us via our careers page, your CV and associated details sent with this will be held on our internal system. Our HR department will contact you should your application be successful or if a suitable job arises. We will only hold the details we need and will retain them for a period that we believe is reasonable for the application sent. If you do not want us to hold your details, please make this clear when sending your speculative CV or applying. We will not share your details unless the Company then employs you.

Lead Forensics

Some of our websites use

Lead Forensics to monitor which businesses visit our website and their usage

whilst on our site. A business’s IP address and business details are collected,

but no personal information. As the processor of information, the data is stored

on Lead Forensics cloud software, which we can access. The data is stored with

Lead Forensics until we terminate our contract with them.

Automated Decision Making & Profiling

Automated decision-making takes place when an electronic system uses personal information to decide without human intervention. We do not envisage that any decisions will be taken about you using automated means; however, we will notify you in writing if this position changes.


Cookies are small text files that websites can use to improve a user’s experience. Our website uses cookies to analyse our traffic, personalise content and ads, and provide social media features. We also share information about your use of our site with our social media, advertising and analytics partners, who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

Where applicable, our websites use a cookie control system allowing the user on their first visit to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements. Users can at any time change or withdraw their consent from the Cookie Declaration on our website, or they can take necessary steps within their web browser settings to block all cookies from our website and its external vendors.

Link to other websites

Throughout our websites, We may link to other websites. For example, on our blog on the Mr Chill Private Limited ( website, we often work with partners and link to their websites in our blogs. Although we endeavour to put links only to trusted brands and companies, we are not responsible for the way they handle your data once on a third-party website; please refer to the individual privacy policies of the third-party websites when visiting.

If you fail to provide personal information

If you fail to provide certain information when requested, we may not be able to perform the activity we have entered with you (such as sending you a competition prize), or we may be prevented from complying with our legal obligations (such as obtaining an ID for the sale or giving of alcohol).

Change of Purpose

We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you, and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent in compliance with the above rules where this is permitted or required by law.

Your duty to inform us about changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.


If you have any questions about this Privacy Notice or how we handle your personal information, please contact the Data Protection Officer by emailing